Our Team

Each of our team members is driven by mission and experience, with the goal to make a difference in healthcare.

Nancy Wise, MBA, MPH
President

Maria Chaves, RN, MBA, MPH Director, Consulting

Maria Chaves, MBA, MPH
Vice President, Strategic Consulting

Katie Poole
Director, Strategic Consulting

Janice Sparks, PhD
Director, Strategic Consulting

Kenzie Bahr, MPH
Manager, Strategic Consulting

Adeleke Stamps
Project Coordinator

Roci Gainey-Graham Program Manager, Social Determinants of Health

Roci Gainey-Graham
Program Manager, Operations and Consulting

Rachel Sandoval
Senior Manager, Consulting Operations

Ana Jardim Administrative Coordinator

Ana Jardim
Administrative Coordinator

Abby Franzen-Sheehan
Graphic Design Consultant

 
 

Affiliates

Our Affiliates are consultants who prefer to remain independent, but who have a history and close connection with Spring Street Exchange. Based upon their experience they are able to add value instantly and leverage SSX methodology and resources as part of their work. Please reach out to us to connect with one of our affilitates.

  • Before Spring Street, Don was a mainstay in the consulting practice within Change Healthcare (and previously HTMS). Prior to that, he had held leadership positions for health plans and healthcare technology companies. Don is a Certified ScrumMaster (CSM) and Product Owner (CPO).

  • Dennis specializes in the areas of member experience, marketing and sales, and strategic planning. He has worked with national and regional health plans and delivery systems, large and small physician groups, provider networks, direct to employer products. Most recently Dennis spent the past 21 years working with the plans in the Health Plan Alliance, leading collaboration, workshops, and intelligence services. Read more here

  • Jo is a catalyst for change who designs programs and processes that help organizations meet their strategic priorities and chart new paths. Read more

  • Dr. Ebert is a committed physician executive with extensive clinical, educational, administrative, and managed care experience. He has led innovative efforts in both health plans and health systems focusing on medical management, quality, pharmacy, contracting and network management and development. He has over 20 years of practice experience as a board-certified nephrologist and was an Associate Professor of Medicine at the University of Massachusetts for 27 years.

  • Jody is a senior health plan executive and strategic business consulting leader with extensive Medicare, Medicaid and Commercial health plan experience in driving growth and medical cost management initiatives. He held leadership positions at organizations such as Health New England, Optum and Oxford Health Plans where he helped organizations enter new lines of business, achieve aggressive Medical Loss Ratio targets, improve Net Promoter Scores and develop Accountable Care Organizations. He is adept at evaluating expansion opportunities, especially related to launching new lines of business.

    Recognized as an accomplished healthcare leader with broad industry expertise, Jody has helped numerous organizations achieve cost, quality and experience goals. Jody is seasoned at synthesizing complex data into meaningful information for C-suite Executives and Boards of Directors.

  • Devra is a passionate patient advocate with 25+ years of experience leading community health programs and initiatives. Devra channels her passion for improving health access and outcomes through fostering strategic partnerships. Skilled in communication and collaboration, Devra is known as a big-picture planner with a pragmatic approach to designing and managing health programs. read more

  • Trina is a seasoned healthcare consultant with extensive experience helping healthcare clients successfully navigate complex projects, especially within a health plan environment. One of her unique specialties is the ability to go deep when assessing operational business processes and requirements and becoming the bridge between business and IT areas.  Read more

  • John is a health care executive who leads strategy, marketing and growth for community-based insurers and providers. John’s strategy work focuses on new business development, partnerships and long-term planning. More

  • Cheryl’s extensive background in the industry as both an executive and clinician has led to projects focused on quality and credentialing, provider-health plan partnerships, and medical management. Her experience in provider contracting and medical management includes the development and management of general and specific programs including specialized networks and referral services. Cheryl excels in interim management roles and as an expert consultant for provider systems, commercial and governmental care management organizations.

  • Ben Wilson has over 25 years of experience as a digital health executive in startups, sales and marketing, partnerships, and product management. Read more


Advisory Council

Peter Burrows, Technology Journalist, Author, and Senior Writer and Editor at Message Lab profile

Dan Ostrower, Founder & Managing Partner, 3rd Horizon LLC profile

Cathy Eddy, Strategic Advisor, former President, Health Plan Alliance profile

Ferris Taylor, Executive Director at Healthcare Executive Group (HCEG) profile

Diallo Powell, Co-founder at Stak | Mobility Hub & EV Charging Solution profile